Contact us – Felony Records is the fastest way to reach our support team for any felony records search, felony case lookup, felony court records lookup, or felony criminal records search questions. Our team responds to questions about online felony records, public felony records, and the felony case database we maintain.
Whether you need help with a felony docket search, felony court documents, felony case information, or felony case number lookup, the methods below give you direct paths to the right contact channel.
How to Reach the Felony Records Support Team
Our support team handles messages through three main channels. Each channel works best for different types of questions about felony conviction records, felony case status, felony case history, and felony trial records. Pick the channel that matches your question type for the quickest reply.
Email Support for Felony Record Requests
Email is the best channel for non-urgent questions about felony record requests, felony court filings, felony case files, and felony judicial records. Send a clear subject line that names your topic, such as “felony court case search help” or “felony case details question.” Include the state, county, and case number if you have it. Our team reads every email and replies in the order they arrive.
Online Contact Form for General Questions
The online contact form sits on our main website and covers most user questions about felony public records search, felony record inquiry, and felony court case information. The form has fields for your name, email, subject, and message. Pick the closest category from the dropdown menu so your message reaches the right person on our staff.
Phone Support Hours and Response Times
Phone support runs during weekday business hours. Our phone line covers questions about electronic felony records, official felony records, and felony case records that need fast answers. Calls outside business hours roll over to voicemail. Voicemail messages get returned the next business day in most cases.
What Our Team Can Help You With
Our support staff answers questions about the felony record lookup service, how to find felony records, and how to read felony court case information from our database. We walk users through felony record inquiry steps, explain felony case details, and help with searches for felony public records.
Felony Records Search Questions
Questions about felony records search include how to enter a name, how to narrow results by state or county, and how to read the search results page. Our team can explain search filters, result sorting, and how to save or print a search report. We also answer questions about subscription plans and search limits.
Felony Case Lookup and Status Checks
Felony case lookup questions cover how to track a single case, how to read a felony case status update, and how to tell the difference between open and closed cases. Our team helps users understand court abbreviations, docket entry codes, and hearing date formats in the case file.
Felony Court Records Lookup Help
Felony court records lookup covers how to read charge lists, how to read disposition codes, and how to spot sealed or expunged entries. Our team explains why some records show partial data and points users toward the correct county clerk office for full certified copies.
Felony Criminal Records Search Guidance
Felony criminal records search questions cover statewide versus county-level searches, search result timelines, and how to remove a duplicate entry. Our staff explains the difference between a felony conviction record and an arrest record, and how each appears in the database.
What Our Team Cannot Do For You
Our team runs a private felony criminal case records and felony record lookup service. We are not a court, a law firm, or a government agency. There are clear limits to what we can do for any user.
We Cannot Pull Records on Your Behalf
We cannot file court papers, pull certified copies, or act as your legal agent. If you need a certified felony court case search result or an official stamped document, you must contact the county clerk of court or the state records office that holds the file.
We Cannot Give Legal Advice
Our support team does not give legal advice. We cannot tell you if a record should be sealed, how to file an expungement, or how a charge affects your rights. For legal advice, talk to a licensed attorney in your state who handles criminal record cases.
We Cannot Update Government Databases
We cannot change a record held by a court or law enforcement agency. If you see a wrong entry in a government system, you must contact the agency that owns the record and follow their correction process. We can point you to the right office.
Where to Get Official Felony Records and Documents
Official felony case files, certified felony court documents, and stamped felony judicial records come from government offices. Below is a list of the offices that hold these records and what each one covers.
County Clerk of Court Offices
The county clerk of court holds felony case files for trials, plea deals, sentencing orders, and post-conviction motions in that county. You can visit the clerk office in person, mail a request, or use the clerk online portal if your county has one. Many clerk offices charge a small fee for copies and certified copies.
State Court System Websites
Each state runs a court system website with a case search tool. These tools let you run a felony court case search by name or case number. Search results show charges, hearings, dispositions, and sentence info for felony cases in that state.
State Bureau of Investigation or State Police
Many states keep a central criminal records repository at the state bureau of investigation or state police. These repositories hold arrest records, conviction records, and sometimes disposition data. Some states offer name-based background check services for a fee.
Federal Court Records Through PACER
Federal felony case files live in the federal court system. You can search them using PACER, the Public Access to Court Electronic Records system. PACER charges a small fee per page, but users get access to federal docket sheets, filings, and case documents.
Sex Offender and Violent Offender Registries
For felony convictions that require registration, you can check the state sex offender registry or violent offender registry. These registries are public, free to search, and updated by law enforcement agencies on a regular schedule.
Common Felony Records Search Tasks We Help With
Our users run many types of searches each day. Below are the most common felony records search tasks and what our team helps users solve.
Felony Case Number Lookup by Name
If you do not know the case number, our team can show you how to search by full legal name, date of birth, and state or county. Many court systems let you search by name only. Our database also lets you narrow results by year, charge type, and court level.
Felony Case Status and Hearing Date Checks
Our team walks users through reading a felony case status line in the docket. We explain terms like “continued,” “bond set,” “plea entered,” and “sentencing scheduled.” We also show how to find the next hearing date for an open case.
Felony Case History and Disposition Reports
A felony case history report shows every event in a case from filing to final disposition. Our team explains how to read the report, what each line means, and how to spot the final outcome. We also help users tell the difference between a conviction, a dismissal, and a deferred sentence.
Felony Docket Search and Entry Reading
A felony docket search returns the list of all filings, motions, and orders in a case. Our team shows users how to read docket entries, what court abbreviations mean, and how to spot the difference between a motion, an order, and a notice.
Felony Court Filings and Document Requests
For users who need a copy of a specific filing, our team explains how to request a felony court filing from the clerk office. We cover request forms, fee payments, mail-in requests, and in-person pickup options at the clerk window.
Reporting Errors, Broken Links, or Wrong Data
Our database pulls from public sources. Sometimes a phone number changes, a court website moves, or a clerk office updates its hours. When you spot a problem, let us know so we can fix it.
Reporting Wrong Phone Numbers or Addresses
If you find a wrong phone number, address, or office hours on our site, send us the page link and the correct data. Our research team checks each report and updates the listing within a few business days.
Reporting Broken Links to Court Websites
Court websites change their URLs from time to time. If a link to a court or clerk office no longer works, tell us. We track down the new URL and update the link so other users can reach the right page.
Reporting Outdated or Missing Case Data
Our database refreshes on a schedule. If you see a missing case or an old result that has new info in the court system, report it. Our data team checks the source and adds the new entry in the next refresh cycle.
Business, Press, and Partnership Inquiries
Journalists, researchers, legal tech companies, and other businesses often reach out to us for partnerships, data licensing, and press questions. Below are the main topics that fall into this group.
Press and Media Questions
Reporters working on stories about criminal justice, court data, or public records can contact our press desk. We answer questions about our database size, our data sources, and our policy on user privacy. Press requests get a reply within two business days in most cases.
Data Licensing and Bulk Records Access
Companies that need bulk felony records for background checks, compliance work, or research can ask about data licensing. We share our pricing tiers, data schema, and API docs with qualified buyers after a short review of the use case.
Advertising and Sponsorship Questions
Brands that want to reach users who run criminal record searches can ask about ad placements and sponsored content slots. Our ad team reviews each request and shares rate cards, audience data, and placement options for review.
Legal Tech Partnerships and Integrations
Legal tech companies and case management platforms can ask about API access, data feeds, and integration options. Our partnerships team reviews each request, sets up a call, and walks through technical and legal requirements for any data sharing deal.
How to Write a Clear Support Message
A clear message helps our team reply faster. Use the tips below to write a support message that gets you the right answer on the first round.
Include the State, County, and Case Type
Always name the state and county in your message. Court systems, clerk offices, and record formats differ from state to state. Adding the case type (felony, misdemeanor, infraction) helps us route the question to the right person.
Add Screenshots When You Can
A screenshot of the search result, the error message, or the page you saw saves time. Mark the part of the screen that shows the problem so our team can see what you saw at the moment.
Share the URL of the Page You Used
Each page on our site has a unique URL. Paste the URL into your message so we can pull up the exact page and check what you saw. This step is the fastest way to clear up a question about a search result.
Tell Us What You Already Tried
List the steps you already took before you wrote to us. This stops our team from suggesting the same fix twice and speeds up the path to the right answer for your felony record lookup question.
Response Times and What to Expect
Our support team aims for clear reply times. Knowing what to expect helps you plan your search and avoid surprises.
Email Reply Times
Email replies usually arrive within one business day. During heavy traffic periods, replies can take up to two business days. Each reply comes from a real person on our support team, not a bot.
Contact Form Reply Times
Messages sent through the contact form get the same reply window as email. Pick the right category from the dropdown so your message reaches the right staff member on the first try.
Phone Call Wait Times
Phone wait times run shortest at the start of the business day. If you call near the lunch hour or near closing, you may wait longer. Voicemail messages get returned the next business day.
Press and Business Reply Times
Press and business messages get a reply within two business days. If your request is time sensitive, mark it as urgent in the subject line and our team will move it up in the queue.
Privacy, Safety, and Data Use Notes
Your privacy matters. Below are the main points our support team shares with users who ask how we handle data.
We Do Not Store Your Search History
We do not save a permanent log of the names you search. Your search activity stays on your device and on the search session for the short period needed to show results. We do not build a profile of your search habits.
We Do Not Sell Personal Data
We do not sell your name, email, or phone number to third parties. We do not share your contact details with advertisers. Marketing emails only go to users who signed up for our newsletter.
Public Records and Your Data
Felony records are public records. We pull them from public sources and present them in one place. If you see your own data on our site and want it handled in a specific way, contact our support team and we will point you to the right office.
Account Security Tips
If you have an account on our site, use a strong password and turn on two-factor login if we offer it. Do not share your account login with anyone. Our team will never ask for your password in an email or a phone call.
Official Resources for Felony Records Users
Below are direct paths to the official offices and tools that handle felony records across the United States. These links point to government-run sites you can use alongside our database.
The Administrative Office of the U.S. Courts runs the federal court system website at uscourts.gov. The site lists every federal court, links to each court’s case search tool, and posts PACER account sign-up details. Phone support for PACER is available at 800-676-6856, Monday through Friday from 8 AM to 6 PM Eastern time.
The National Center for State Courts runs ncsc.org, which lists the court system for every state. From the state court page, you can reach the statewide case search tool for felony cases. The center also runs a help desk for court users at 800-616-6164 during weekday business hours.
The FBI runs the Identity History Summary Checks service, often called an FBI background check. You can request a copy of your own record at identityhistory.identogo.com or by calling 1-844-321-2101. The FBI also runs the National Instant Criminal Background Check System (NICS) at fbi.gov for firearm-related checks.
The U.S. Department of Justice runs the Office of Justice Programs at ojp.gov, which posts criminal justice research, statistics, and reports. Phone support runs at 202-307-0703 during weekday business hours.
The Federal Bureau of Prisons runs bop.gov, which lists every federal inmate currently in custody, their facility, and their release date. Phone support runs at 202-307-3198 during weekday business hours.
Frequently Asked Questions
Below are answers to common questions our users ask about felony records, our service, and how to reach the right office for official documents. Each answer gives you the facts you need without extra fluff.
How Long Does a Felony Record Stay on File?
A felony record stays on file for life in most states unless a court orders it sealed or expunged. The record exists in the court file at the county clerk office and in the state criminal records repository. Even after a sentence is served, the record remains in the system. Some states allow expungement for certain felonies after a waiting period, but each state sets its own rules. You must check the law in your state or talk to a lawyer in your state to know if your record qualifies for sealing or expungement. Our database reflects public records and does not remove a record just because time has passed.
Can I Remove My Felony Record From Your Database?
Our database pulls from public sources, so we cannot remove a record that still exists in the court system. If a court sealed or expunged your record, send us the court order and we will mark the record as sealed in our system. We do not delete sealed or expunged records, but we hide them from public search results and label them as sealed in any internal view. For records that still show on our site but have been sealed in court, our team needs the case number, the court name, and a copy of the sealing order to process the change.
Do I Need a Lawyer to Pull My Felony Record?
You do not need a lawyer to pull your own felony record. You can visit the county clerk office in person, mail a request, or use the state court online portal in most states. You can also run a search on our site to see what public records show about a case. A lawyer helps when you need legal advice, want to seal or expunge a record, or need a certified copy for a court filing. For simple record checks, you can do the work yourself with the right forms and fees.
What Is the Difference Between a Felony and a Misdemeanor?
A felony is the most serious type of crime and carries a sentence of more than one year in prison. A misdemeanor is a less serious crime and carries a sentence of less than one year, usually in a county jail. Felonies show up on background checks and limit some rights, such as the right to vote (in some states during the sentence period), the right to own a firearm, and the right to hold certain jobs. Our database labels each record with the charge level so users can tell the two apart at a glance.
Can Employers Run a Felony Background Check on Me?
Yes. Employers in most states can run a felony background check on job applicants with the applicant’s written consent. Federal law under the Fair Credit Reporting Act sets the rules for background checks done by third-party screening companies. Some states ban the box, which means employers cannot ask about felony convictions on the initial job application. Check the law in your state to know when an employer can ask about your record and how they can use the data.
How Do I Find a Federal Felony Case?
Federal felony cases live in the federal court system. You can search them through PACER at pacer.uscourts.gov. PACER charges a small fee per page, but users get access to federal docket sheets, court filings, and case documents. You can also search by party name, case number, or attorney name. For a free view of basic case data, the Administrative Office of the U.S. Courts runs a separate search tool at uscourts.gov.
What If I Find a Mistake in My Felony Record?
If you find a mistake in your felony record, contact the agency that owns the record. For court records, contact the county clerk office. For state criminal records, contact the state bureau of investigation or state police. For federal records, contact the federal court clerk. Each agency has a correction process. You will need to show proof of the correct data, such as a court order, a birth certificate, or an ID document. After the agency fixes the record, our database will pick up the change in the next refresh cycle.